VERO – PRIVACY POLICY
Effective Date: 30 March 2026
Vero (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit verolk.com or use our products and services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and company details
Order Information: Purchase history, product preferences, and service inquiries
Technical Data: IP address, browser type, device information, and website usage data
Marketing Preferences: Subscription details, email engagement, and promotional responses
How We Use Your Information
Your information is used to:
Process and deliver orders (diffuser machines, fragrance oils, and related services)
Provide installation, maintenance, and customer support
Improve our website performance and customer experience
Send order updates, quotations, and service communications
Share promotional offers and marketing communications (you can opt out anytime)
Comply with legal and regulatory requirements
Sharing of Information
We respect your privacy and do not sell your personal data. However, we may share your information with:
Service Providers: Payment processors, delivery partners, and IT service providers
Business Partners: For installation, maintenance, or project execution (if required)
Legal Authorities: When required by law or to protect our rights
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience
Analyze website traffic and performance
Customize content and marketing
You can control or disable cookies through your browser settings.
Marketing Communications
By subscribing to our services, you may receive updates about:
New scent collections and diffuser machines
Special offers and promotions
Industry insights and service updates
You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.
Data Retention
We retain your personal data only as long as necessary to:
Fulfill business and service obligations
Maintain records for legal and accounting purposes
Data Security
We implement appropriate security measures to protect your personal data. However, no online system is completely secure, and users share information at their own risk.
Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
International Data Transfers
If you access our website from outside Sri Lanka, your data may be processed and stored in locations where our service providers operate.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For any questions regarding this Privacy Policy or your data: [email protected]